PUNJABI CHAAP CORNER
GENERAL TERMS & CONDITIONS :
Terms and Conditions
1. Introduction
Welcome to Punjabi Chaap Corner. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Use of the Website
- **Eligibility**: You must be at least 18 years old to use our website. By using our website, you represent that you meet this age requirement.
3. Ordering and Payment
- **Ordering**: By placing an order through our website, you agree to pay the full amount specified for the items you order, including any applicable taxes and fees.
- **Payment Methods**: We accept various payment methods as specified on our website. Payment must be made in full before we process your order.
- **Order Confirmation**: Once you place an order, you will receive an order confirmation via email. Please check this confirmation carefully and notify us immediately if there are any errors.
4. Pickup
- **Pickup**: If you choose to pick up your order, please do so within the specified time frame. We are not responsible for the quality of food that is not picked up on time.
5. Allergens and Dietary Requirements:
- **Allergen Information**: We provide information on allergens for our menu items. However, cross-contamination may occur, and we cannot guarantee that any item is completely free of allergens.
- **Dietary Requirements**: Please inform us of any dietary requirements when placing your order. We will do our best to accommodate your needs but cannot guarantee that all requests will be met.
6. Intellectual Property:
- **Content Ownership**: All content on our website, including text, images, logos, and graphics, is the property of Punjabi Chaap Corner or its licensors and is protected by intellectual property laws.
- **Use of Content**: You may not use, reproduce, or distribute any content from our website without our prior written permission.
8. Privacy:
- **Data Collection**: We collect and use your personal information in accordance with our Privacy Policy, which can be found on our website.
- **Cookies**: Our website uses cookies to enhance your user experience. By using our website, you consent to our use of cookies.
9. Limitation of Liability :
- **No Warranty**: Our website and services are provided "as is" without any warranties, express or implied.
- **Liability**: Punjabi Chaap Corner is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
10. Changes to Terms and Conditions :
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our website constitutes acceptance of the revised terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where Punjabi Chaap Corner operates.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us via an email at [admin@punjabichaapcorner.ca]
Ottawa Grand Opening Offer :
- Offer is for 1 FREE* Malai Chaap Roll . No purchase needed. However, customers have to show the DM message received
- Offer valid until stocks last.
- Offer valid only at 2446 Bank St Unit No.125, Ottawa, ON K1V 1A4
- Valid for online orders placed and picked up at the Ottawa location.
- Offer is subject to change without notice.
- Only one Malai Chaap Roll can be availed per order.
- Offer cannot be combined with other offers/combos
Refund & Cancellations :
Refund and Cancellation Policy
At Punjabi Chaap Corner, we strive to provide our customers with the best possible experience. However, we understand that there may be times when you need to request a refund or cancel an order. Please review our policy below for more details.
1. Order Cancellation
- Cancellations Before Preparation: You can cancel your order within 10 minutes of placing it, provided the preparation has not yet started. Please call us immediately at [insert phone number] for cancellations.
- Cancellations After Preparation: Once the food preparation has begun, cancellations will not be accepted.
2. Refund Policy
- Eligibility for Refunds:
- If there is a significant issue with your order, such as incorrect items or missing food, we will issue a full or partial refund based on the extent of the issue.
- Refund requests must be made within 24 hours of receiving your order by contacting us at [insert email/phone number].
- Non-Refundable Cases:
- We do not offer refunds for cancellations made after the food has been prepared.
- We do not issue refunds for orders based on personal preferences or dislike of food.
- Processing Time: Once your refund request is approved, it will be processed within 5-7 business days. The refund will be credited to your original method of payment.
3. Changes to Orders
- If you wish to make changes to your order (such as adding items), please contact us as soon as possible. We will do our best to accommodate your request, depending on the preparation status of your order.
4. Contact Us
For any issues related to cancellations, refunds, or questions about your order, please reach out to us at:
- Phone:
- Email:
- Location: 10 Lightbeam Ter Unit #6, Brampton, ON L6Y 6H9